Business
Case Study Facebook
Analysis should include:Swot Analysis, PESTEL Analysis Lists in Bullet Format of: Resources Capabilities Core Competencies A total of four findings of fact; 1 from each of the four functional areas of business: Management Marketing Finance Accounting The case study is located in this book ISBN: 9781307288827 The case study starts on page 51. MHE-FTR-054 1259927628
Customer Service Representative
When completing Unit 4 – Discussion Board, do not simply list which slides you will include – everyone will have the same slides! In an outline, the writer includes the substance that will be provided on each slide: Provide a recommendation for the set of steps to be used in the recruitment process of a customer service representative for a streaming TV provider. – Identify these steps Step 1 [you need to actually list the step] Step 2 Step 3 Etc. What members of the organization will be involved in the recruitment process and what are their roles in the process? [Identify each person/group]Activity #1 Person/Group #2 Person/Group #3 Discuss 3 types of interviews and give examples of each type. Which type will you use when interviewing the customer service representative? Interview type #1 Give example(s) Interview type #2 Give example(s) Interview type #3 Give example(s) Develop 4 interview questions that you would ask the customer service representative in the interview. Provide a mixture of questions and describe why you believe each type of question is important. Interview question #1 Describe why you think this question is important Interview question #2 Describe why you think this question is important Interview question #3 Describe why you think this question is important Interview question #4 Describe why you think this question is important What are the benefits of effective orientation and onboarding programs for employers and employees? [Discuss benefits of effective programs] Reflecting on your own experiences in an onboarding and orientation program, what were the most important things you learned in the program? [Discuss you experiences. What were the most important things you learned in the program?] [Any other significant points you think readers should know about your experiences?] From your prior knowledge, experiences, and learning, describe a strategy that you would recommend to ensure that a company retains its best employees. Describe your recommendations You will then continue to address each of the questions in a clear and succinct manner. Please remember that your outline should be complete and substantive so that your colleagues can provide you with meaningful feedback.
Create a PowerPoint Presentation
Assignment Instructions Note: One of the four references must come from the link provided in the instruction. Oh, please be creative and not boring. Learning Objectives: Analyze a business plan denoting areas for improvement in Marketing, Operations, E-commerce and Digital Media. Complete a project that closely mimics projects often performed by small business managers. Prompt: For your Final Assignment, review the business plan found in Chapter 16 Appendix of your textbook Small Business Management in the 21st Century (https://saylordotorg.github.io/text_small-business-management-in-the-21st-century/s20-appendix-a-sample-business-pla.html). You have been hired as a business consultant for Franks All-American BarBeQue. Create a PowerPoint presentation with a minimum of 15 slides with recommendations for Frank’s on how they can improve their business. You must include a minimum of three specific recommendations: one related to Marketing, one related to Operations, and one related to e-commerce, digital media or social media. You may add other recommendations if you would like. Your design should be aesthetically pleasing, easy to read and should not include too much text/data on the slides themselves. Be sure to include additional information the “Notes” section of the slides to support your recommendations and elaborate on your suggestions. Your “Notes” should support your recommendations with references and citations from your textbooks and a minimum of five other library quality, academic sources. You may find other sources in your Lessons. Your final slides should be a Reference page with all sources listed in APA format. All sources referenced in your “Notes” should include an in-text citation. Instructions: Develop a PowerPoint presentation with a minimum of 15 slides. Your presentation should include a reference page on the final slide in APA format. Utilize the “Speaker Notes” section to expand upon the bullet points in your slides OR record a video of your presentation and include the link with your submission. Follow APA format for structure. An APA template is attached here. Support your presentation with a minimum of 3 credible, academic references beyond the course materials. Please note Wikipedia, Investopedia and similar general websites are not credible academic references.
Cloud Hosting Services
Prepare a report comparing two cloud hosting vendors. Compare their service level agreements in terms of the Key Performance Indicators. Complete the analysis with a recommendation for the vendor to use based on the analysis in the report. When selecting a cloud hosting vendor, the Service Level Agreement must be considered. Find at least two cloud hosting vendors. Google and Microsoft are cloud hosting vendors – also Rackspace and others. Prepare a comparative analysis of the two cloud service vendors. What are the Key Performance Indicators (KPIs) needed in the cloud vendor? Use the references and other online sources to support your analysis. References: Patel, P., Ranabahu, A. H., & Sheth, A. P. (2009). Service Level Agreement in Cloud Computing. http://corescholar.libraries.wright.edu/knoesis/78 Building Return on Investment from Cloud Computing Cloud Computing Key Performance Metrics http://www.opengroup.org/cloud/wp_cloud_roi/p5.htm
HR Manual Part I
You have been selected as the Human Resource Manager of a start up operation. You will be a key level of their executive board and thus, you will have to influence the rest of the executive team on your decisions. Your task is to compile an organizational manual for the CEO. The areas of concentration are noted below: Be creative in this assignment and do not need to follow APA format. Part I 2-3 pages History of (what will be the organization name) Views Mission Values Size of our organization Structure chart
Google Currency Converter
Find the “Google Currency Converter” online and compare today’s exchange rate for that country’s currency (vs U.S. dollars) with the rate of one year ago. Show the exchange rates for today and last year in terms of how much currency ONE U.S. dollar would buy, then explain whether it would be advantageous (in terms of hotel and food costs, etc.) to visit now compared to a year ago. Make your initial posting by Thursday. Respond to at least two peers’ posts, respectfully agreeing or disagreeing with their listings. Post your response by noon on Monday. Original posts should be about 200-250 words
Explaining Best Practices and Benchmarking
Explaining Best Practices and Benchmarking Instructions Research the topics, identifying at least four references, not Wikipedia. Prepare a well written, error-free, three (3) page paper. Provide correct citations, using APA. The cover page and the reference page are not counted, which in total requires at least 5 pages to complete this assignment. a) Provide a definition of both terms; b) discuss each topic; c) your assessment of which is the most useful. The paper must be double spaced, use Time New Roman, 12-font-size.
The North American Free Trade
Write a three page essay. Research is mandatory and all work must be cited. Must include 4 sources including your book( I can add that in myself) all work must be cited. Discuss how the North American Free Trade agreement raised the standard of living in Mexico, while lowering the standard of living for the middle class in the United States.
Scenario Management Communication
Scenario: You are a manager of a company that has recently purchased a smaller company. The purchased company has an existing product, which will now be part of your product offering. The product is a weight-loss supplement called Kamelon. The product has been very successful for the previous owner, but the company had a limited ability to adjust its manufacturing system to accommodate growth as well as a limited potential sales audience. Your role is to oversee and coordinate all aspects of launching the product from the newly acquired company. You have a far greater manufacturing capacity and more potential customers readily available because you already sell several weight-loss related products to a large base of customers. Kamelon has been proven successful by a research study. The study consisted of 100 participants, 90% of whom lost at least 15 pounds over a reasonable time period. To date, the study participants have successfully maintained their weight loss by continuing to use the product. Of the users, 80% were able to maintain their weight loss with continued use of Kamelon. The 10% of study participants who were not successful may have been unsuccessful because they did not follow the programs protocol. An inherent risk in a weight loss product is the inability to determine whether the product has produced results or if the user has not followed directions. Dissatisfied customers present a challenge as a result. Your success relies upon your external business partner, Synesthor Inc., who manufactures the pill casing for Kamelon. There is a need for 10,000 pills to be manufactured in the next three months to meet the demands of your customers. Synesthor Inc. is a manufacturing company located in a different country, and you will need to work closely with this partner to ensure their manufacturing operation is able to increase as needed in a just-in-time environment to meet sales demands. Your contacts name at Synesthor Inc. is Fatima Sousa. You have received a customer complaint via the companys social media page. The customer is extremely dissatisfied, and the complaint has negatively impacted the companys image. The customers complaint is as follows: Kamelon does not work! Ive been using this for a week, and I havent lost anything! Im going on vacation in a couple of weeks and I was hoping to shed a couple of pounds before I left for my trip. Unfortunately, I do not foresee this happening. No one should buy this product! As a faithful member of several weight-loss groups, I will not recommend this product to anyone in my groups. REQUIREMENTS Create a portfolio of communication documents based on the scenarios by doing the following: A. Compose a motivational email to internal staff that discusses two advantages and two disadvantages of the product and explain how to mitigate the disadvantages should they occur. B. Compose an informational email to external stakeholders (i.e., investors, shareholders) that discusses two distinct organizational and/or financial impacts the product will create. C. Compose a consumer-facing blog post that highlights three distinct benefits of the product and informs the consumers what sets this product and/or business apart from others in the industry. D. Compose a persuasive letter to the business partner to discuss their challenges in meeting your production needs. E. Compose responses to the customer complaint about the product that was posted on the companys social media page by doing the following: 1. Develop a public response that acknowledges the customer complaint and improves the company image within the social media page. 2. Develop a direct private message with a proposed adjustment (resolution) for the customer. F. Evaluate the communication strategies and methods (i.e., email, letter, blog, and social media) used in items AE by doing the following: Explain how the communication strategies support or do not support the desired outcomes and provide examples to support your conclusion. Explain how the four communication methods effectively or ineffectively serve the target audience and provide examples to support your conclusion. G. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized. H. Demonstrate professional communication in the content and presentation of your submission.
The Time Value of Money
There are several important (and powerful) concepts you learned this week: The time value of money, the interest compounding process (Future Value) and in present valuation of future cash flows/income. Given below are two articles on the power of compounding presented in an easy to understand manner. Discuss who benefits from compound interest and why it can be your worst nightmare, if you are on the wrong side of compounding. Based on your understanding of compounding and additional fees that may be charged on a loan what is the difference between the rate of interest on a loan and the effective interest rate. Proctor, C. (2019, Nov 19). Compound interest is either your best friend or your enemy. here’s how to make it work for you. Business Insider Retrieved from https://search-proquest-com.ezproxy.library.berkeley.org/abicomplete/docview/2395878834/fulltext/C8F263C7034541C9PQ/7?accountid=38129 (Links to an external site.) White, B. (2002, 09). Baseball, hot dogs and compound interest. Better Investing, 52, 14. Retrieved from https://search-proquest-com.ezproxy.library.berkeley.org/abicomplete/docview/233331606/fulltext/415598945A2E4742PQ/6?accountid=38129
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