[ANSWERS] Week 3 Quiz

Question 1

/ 1 pts
The desire to remain a member of an organization due to emotional attachment to, and involvement with, that organization is called ________ commitment.

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normative

evaluative

affective

continuance

associative

Question 2

/ 1 pts
Which model of withdrawal argues that the various withdrawal behaviors are positively correlated—for example, the tendency to daydream or socialize leads to the tendency to come in late or take long breaks, which leads to the tendency to be absent or quit?

nominal

compensatory forms

independent forms

progression

normative

Question 3

/ 1 pts
________ contracts reflect employees’ beliefs about what they owe the organization and what the organization owes them.

Cultural

Transactional

Relational

Psychological

Normative

Question 4

/ 1 pts
Maddie has been working as the creative head at Juno Designs for the past 25 years. Although she likes her job, she has begun to feel like she is in a creative slump and has been considering leaving to start her own company. Maddie will be eligible for retirement in five years. After discussing it with her husband, she decides that leaving now would be a mistake. After she retires, she will reconsider the idea of starting her own company. This is an example of ________ commitment.

affective

continuance

ethical

associative

normative

Question 5

/ 1 pts
The term “focus of commitment” can refer to each of the following, except

specific coworkers.

salary.

industry regulations.

supervisors.

the company’s top management.

Question 6

/ 1 pts
Since Ginny’s company switched management, they have stopped doing many of the fun, team-building activities they used to do, and the workplace culture has changed for the worse. A few weeks ago, Ginny’s friend Surya quit, and now Ginny and her coworker Tom are thinking of quitting too. This shows the power of ________ in affecting employee attitudes.

social influence

erosion

continuance

social identity

negative influence

Question 7

/ 1 pts
The factors that increase normative commitment include

salary and other monetary benefits.

organizational culture.

a sense that the organization has invested in the employee.

links to the local community.

availability of employment opportunities.

Question 8

/ 1 pts
An active, constructive response to a negative work situation in which individuals attempt to improve the situation, is referred to as

neglect.

honesty.

voice.

loyalty.

exit.

Question 9

/ 1 pts
Organizational commitment should decrease the likelihood that an individual will respond to a negative work event with

loyalty or neglect.

exit or loyalty.

exit or neglect.

exit or voice.

neglect or voice.

Question 10

/ 1 pts
Missing meetings is a form of ________ withdrawal.

physical

psychological

cultural

community

social

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