Email continues to be the most common type of written communication in most businesses. You can follow a variety of principles to use it effectively: (1) use it for the right purposes, (2) ensure ease of reading, (3) show respect for others time, (4) protect the privacy and confidentiality of others, (5) respond promptly, (6) maintain professionalism and appropriate formality, (7)?manage emotion effectively, and (8) avoid distractions.? Typically, as you write an email message, you should do the following: (1) provide a short, descriptive subject line, (2) use greetings and closings effectively, (3) keep your message brief yet complete, (4) clearly identify expected actions, (5) provide a descriptive and professional signature block, and (.Routine messages should be direct and front-loaded. The primary message should have 10 words or fewer, and you should typically place it in the subject line of your email to immediately capture attention. Furthermore, the primary message should appear in the first or second sentence of the message and again in the closing if your message is several paragraphs long. Best to use headings if several main topics. (readability). In the body of the routine message, you should provide short paragraphs with related details. To make sure your message receiver will comply, include all needed information. As you draft the message, aim for a helpful, professional, and reader-centered tone. Focus on making the message easy to read. Readers expect to understand your primary message in less than 10 to 15 seconds, so use short sentences and paragraphs. Paragraphs should generally be between 20 and 80 words. Design your message so that readers can find information in just moments. Use headings, bullets, numbering, special formatting, and external links to relevant information to highlight key ideas. Read the case below and complete the instructions that follow. Case Haniz Zogby is a marketing specialist at Ingram Publishing, and Jaclyn Peha is a technology intern. Hanz and Jaclyn recently met about making changes to the website. Hanz thought the conversation went well and they reached some agreements about how to proceed. Jaclyn, on the other hand, though she was not given a fair chance to express some of her ideas and feels that Haniz dominated the conversation and did not allow her to express her ideas. She thinks the plan to develop the website is incomplete because it does not involve the integration of social media. Jaclyn is just an intern and Haniz technically is not her boss, but he is the lead person on the project. She wrote a late-night angry email to Haniz with her complaints. Now Haniz wants to resolve an uncomfortable situation with Jaclyn and make progress on improving the website. Note: Scenario reprinted with permission from McGraw-Hill. Signature Assignment: Case: Handling an Angry Email Instructions Assuming the role of Haniz, write an email (of no more than 700 words) to your senior project manager (not to Jaclyn) who also oversees Jaclyns internship. Address the following in your email: ? Explain the situation in the message of the email and the type of incivility (passive or active) you observed from Jaclyn. ? Compare and contrast spoken versus written communication and assess the most effective communication methods to handle an emotionally charged email. (must use outside reference here) ? Recommendation – how you and Jaclyn could build and maintain a working relationship by using reinterpretation in response to the angry email. ? Write a Conclusion paragraph addressing the effectiveness of the communication processes used to achieve organizational goals and suggest a plan to defuse the situation and resolve any differences to remove the tension and move forward. Format your business email with a descriptive subject line, greeting, message (with headings for each main topic) , conclusion, pleasant closing, and a complete professional signature block. Use correct grammar, spelling, and sentence structure. Use the bold words above in your headings (readability). This is not just a student opinion paper must use a credible, published source on business communication – also cite/reference(s). For more information on Email read this: https://en.wikipedia.org/wiki/Email
July 12th, 2022
Struggling to find relevant content? Order a custom essay on
Calculate the price
Make an order in advance and get the best price
*Price with a welcome 15% discount applied.
Pro tip: If you want to save more money and pay the lowest price, you need to set a more extended deadline.
Sign up, place your order, and leave the rest to our professional paper writers in less than 2 minutes.
Upload assignment instructions
Fill out the order form and provide paper details. You can even attach screenshots or add additional instructions later. If something is not clear or missing, the writer will contact you for clarification.
Once you place an order with our professional do my paper services, all you need to do is relax as our experts work to impress you with amazing quality and timing for your order!
Review the final draft
As soon as the paper is ready, we’ll send you a copy via email. You'll also be able to download it from your account and request a revision or rate the work as appropriate.
Get personalized services with GPA Fix
One writer for all your papers
You can select one writer for all your papers. This option enhances the consistency in the quality of your assignments. Select your preferred writer from the list of writers who have handledf your previous assignments
Same paper from different writers
Are you ordering the same assignment for a friend? You can get the same paper from different writers. The goal is to produce 100% unique and original papers
Copy of sources used
Our homework writers will provide you with copies of sources used on your request. Just add the option when plaing your order
What our partners say about us
We appreciate every review and are always looking for ways to grow. See what other students think about our do my paper service.
Customer 452557, January 19th, 2022
Customer 452707, July 10th, 2022
Social Work and Human Services
Customer 452587, August 3rd, 2021
Business and administrative studies
Customer 452813, June 30th, 2022
Customer 452773, May 24th, 2022
Business and administrative studies
Customer 452701, August 16th, 2022
Database design and optimization
Customer 452715, February 19th, 2022
Social Work and Human Services
Customer 452587, November 17th, 2021
Customer 452707, June 29th, 2022
Customer 452707, July 8th, 2022
Customer 452483, February 27th, 2021
Customer 452547, June 17th, 2021