I attached/uploaded the case study. Please answer the 4 questions that are listed after the case study. Which are: 1. Identify and discuss the various IT tools and staff resources UHC used to deploy its education and self-management strategies among patient with chronic disease. What are their strengths? Limitations? 2. UHC identifies several challenges and lessons learned in this case. Discuss each of these including UHC’s approach to overcoming the challenges. What other strategies or approaches might you have considered? Why? Explain your rationale. 3. UHC used curb-side consultations and e-visits to reduce specialty office visits. To what extent are these used by provider organizations in your community? Or others as evidenced by the literature? How effective have e-visits been? Are patients open to them? 4. How might other health care provider organizations learn from UHC’s experiences? What are the critical take-home messages?
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