Management

THE PAPER IS DUE: WEDNESDAY of WEEK 4 by 11:59 PM ET. Your paper should be submitted via the Final Paper Submission link above as an APA 7th ed. format Microsoft Word document. YOU MAY SUBMIT YOUR PAPER ONLY ONE TIME, SINCE IT GOES THROUGH A PLAGIARISM DETECTION PROGRAM. For this assignment you will create […]

Review the seven different emphases of servant leadership in Chapter 3 of the textbook. Which emphasis was most divergent from your view about servant leadership and which was most convergent? Explain your response. Must use only the  resource attached for citing.

For this Final Assignment, worth 60% of the final mark, the student must carry out the following work: For the purposes of this assignment, you will develop your own Individual Service Design Project! 1. Please explain in detail the service concept (purpose of the service; please define target market and customer experience) and service specifications (performance specifications design specifications delivery specifications); (PPT slides: week 4) Word count: 400 words 2. Please create the service blueprint and customer journey map for your chosen service design. Remember: A service blueprint is a diagram that visualizes the relationships between different service components — people, props (physical or digital evidence), and processes — that are directly tied to touchpoints in a specific customer journey. Nielsen Norman Group, week 4 Article The customer’s journey is the process buyers go through to become aware of, consider and evaluate, and decide to purchase a new product or service. This includes all the different touchpoints customers use to interact with a product / service. (week 5 slides) A customer journey map is a diagram or several diagrams that depict the stages customers go through when interacting with a company (week 5 sldes). 3. Please discuss the available media channels you utilise to create meaningful touchpoints with your targetted customers throughout their journey and explain in their significance in the service experience you design for them (400 words). 4. Please summarize the strategic importance of your Service Design in gaining competitive advantage. What types of service encounters are most prevalent in your service design? (400 words). REQUIREMENTS This assignment should answered entirely on one single Word.docx document of 3 to 4 pages (not including the cover or title page, table of contents, bibliography or appendix). Structure of the Assignment 1. Cover page: The first page must contain the full name of the student, the logo of the school as well as the name of the course and the name of the professor. 2. Main answers clearly numbered and, – Use sub-headings as you see fit. – Use figures, tables, etc. as you see fit. 3. Bibliography: You should use the Harvard Referencing System. 4. Appendix (if needed) Assessment Criteria. Credit will be given for evidence of: • Library/Internet based research. Try to use a mixture of resources – books, articles as well as the internet. • Understanding of the issues raised by the question. • Concise and clear presentation. Acknowledge any quotes, ideas or arguments that are not your own using the Harvard system. Include a list of references. • Originality and a critical and questioning approach. It is important to be objective and to support statements with evidence. • A logical structure and well-argued conclusion Marking weight: 40%

Teams are the fundamental unit by which work is conducted in organisations.Considering you will be completing a Group Report for Assessment 2 discuss how you can help make sure your team/group is managed efficiently and effectively. In your answer you must consider what problems you may face in your group work and how you can address them to ensure your group is able to complete the assessment. You must discuss effective management techniques during the stages of a team’s development and the roles different team members play in order to operate effectively. In your response you must discuss relevant management theories and concepts. ABOVE IS THE ASSIGNMENT OVERVIEW THAT WAS PROVIDED TO ME I HAVE PROVIDED A MARKING RUBRIC PLEASE REFER TO THAT.

The assignment is about building coalition, The Woodson Foundation with 3 questions  The development team will be more effective if members have some idea about how groups and teams typically operate. Review the dominant perspectives on team formation and performance from the concepts from the module for the committee so it can know what to expect.   Given the profiles of candidates for the development team, provide suggestions for who would likely be a good group member and who might be less effective in this situation. Be sure you are using the research on groups and teams in the module to defend your choices.   Using principles from the section on groups and teams, describe how you will advise the team to be cohesive and emerge as a high performance team. The assignment includes a power point presentation max of 10 slides

1.     Expected Benefits of a formal Telecommuting Program to the Company o   Please note: §  We are not interested in the ecological or traffic impact. §  We are not interested in the benefits to the worker. §  We only want to view this from the perspective of the company. 2.     Issues for the Manager of a Telecommuting Worker o   Please include the importance of each. 3.     Detailed Real Life Experience of a Company o   Research a write-up of the experiences of a real company dealing with a formal telecommuting program. o   Review the issues faced in detail. o   What actions were taken by the company? o   Be thorough. Works Cited o   Only include those sources actually cited in your paper. o   MLA format preferred.

Q1. A manager is facing the challenge of integrating all the departmental employees and achieve the organizational objectives. Upon analysis, the manager has figured out that the employees of the certain department are not willing to take up jobs and some of the employees are leaving due to inefficiency of hiring and retention system of the firm. Considering the above situation, answer the following questions:a) What historical context of management theories can be considered by the manager to manage and integrate the whole organization? [2]b) With a specific reference to ‘Mayo’s Hawthorne Experiment’, what could be the reason behind the departure of the employees? [2]c) Can the manager apply quantitative perspectives to understand and predict the behavior of the employees who are leaving? Provide a valid reason for your answer. [1]Q2.Disneyland is the only theme park designed and built to completion under the direct supervision of Walt Disney. It is a huge and world-renowned business of children merchandise and entertainment. It is an American venture, where the idea is to give the visitors an American experience. Children love the experience at Disney as they get to love the life in their favorite fairytale. It faced Disney wants to explore the new growth markets with some of their merchandise because it knows that it is quite popular in the newly developed as well. a. Which entry strategies are most appropriate the Disney should choose if it wants to enter India? Write at least any two. (2 Marks)b. What are the possible environmental challenges the Disneyland as a foreign company might face in India? (2 Marks) c. Are the US managers cultural values and Indian visitors’ cultural values same? Comment on this based on Geert Hofstede’s cultural value model. (1 MarksQ3As even the mighty Amazon is forced to grapple with COVID-19 outbreaks, warehouses everywhere are forced to pivot in order to cope with stay-at-home mandates, labor shortages, and massive surges in demand. This has laid bare the supply chain-wide need for comprehensive plans — not only for COVID-19, but for emergencies of all kinds. The famous supply chain company, Legacy SIS, follow this principle very strictly from beginning of its journey. It always prefers to start by mapping out business-critical processes, procedures, technologies, and personnel and imagine the worst scenario as how would your process for receiving shipments need to change in the event of a natural disaster or compliance issues or pandemic. John Cambel, the manager of the company for 10 years, put an emphasis on to create a tiered chain of communication. Moreover, he also included documents with specific instructions each of the related topics which should be considered as living documents and should be regularly updated with new information to ensure accuracy. Considering the given situation solve the following exercise-a. In what area the manager is specialized? (1)b. Which skill was prominently worked for the manager in the prescribed situation? Justify your opinion in single statement. (2)c. Now identify what kind of plan did they execute? Contingency plan or crisis management? Justify your position in proper logic. (2)Q4Donald Trump is planning to sign an order directing ByteDance to “divest its ownership” of TikTok in the US, the report said. Microsoft quickly emerged as a potential buyer of TikTok’s US operations, as first reported by Fox Business’ Charles Gasparino. According to a 1988 law, Trump has the authority to block business deals of “persons engaged in interstate commerce in the United States” if he deems it a national security threat. In a statement, a TikTok representative said that the company did not comment “on rumors or speculation” and that it was “confident in the long-term success of TikTok.” It’s unclear how TikTok or ByteDance will respond to an order, but Trump’s move would represent an escalation in the administration’s attacks on TikTok and other Chinese tech companies – Even though bytedance is a corporation that has 7 different apps under its portfolio and is available in over 150 markets. They have offices in 126 cities. As of November 2019, ByteDance has over 60,000 employees and 15 research and development centers around the globe. Since TikTok came to the US in 2018 and found an energetic and growing base of as many as 80 million users, there have been questions about the amount of access and influence the Chinese government is afforded over TikTok’s user data and content moderation through its parent company, ByteDance. In late 2019, the Committee on Foreign Investment in the United States launched a national-security investigation into ByteDance’s 2017 acquisition of Musical.ly, a short-form video-editing app already popular in the US that preceded TikTok’s expansion to American users. But TikTok’s China ties have attracted more attention in recent months as the president and administration officials have said they’re weighing a ban on the app. Secretary of State Mike Pompeo cited national-security concerns. Some of ByteDance’s US investors, including Sequoia Capital, have been looking into buying a majority stake in the app. The group of investors has valued TikTok, which has more than 2.3 billion downloads worldwide, at a whopping $50 billion. Based on the case, answer:1) which of the i) general environment component and ii) Task environment component should Bytedance deal with? Explain your rationale based on your findings from the case. (Marks: 2) 2) Under this circumstance, what can Bytedance do to directly Influence their business environment? (Marks: 1) and 3) In terms of degree of change and homogeneity, where does bytedance stand? Explain. (Marks: 2)

Each student is to write a research essay (the body/written portion is 8-10 typewritten pages in length o   MLA format, layout and citations. o   Font: Times New Roman, size 12, double spaced. o   Standard, 1-inch margins

write a strategic report to help save a company that is on the ropes: it is losing money, it is losing market share, and it seems to have lost its identity.  Unless you intervene, the company will have to fold. The company should be a real company which is encountering the above-mentioned scenario, it can be a multinational company or a small or medium enterprise. Your first assignment is to help save a company that is on the ropes:

Overview Businesses are always striving to improve their business processes so that they might develop a competitive advantage over the other enterprises in the industry. One highly competitive marketplace is that of the commercial airline industry. Commercial airlines, small and large, domestic and global, have all embraced implementing the modern information systems technologies that are driving the on-demand economy. Case Study Assignment Download and utilize the APA Style Template (DOCX)Preview the document and review the Case Study Requirements section. Select an airline such as American, Delta, Southwest, Emirate, etc., and compose a scholarly case study paper that provides details on one of the information systems that has been implemented by the company in the area of human resources, sales and marketing, customer service, reservations, maintenance, or operations. Be sure to select an information system that has resulted in the airline gaining a competitive advantage over its competitors. Touch on how the utilization of the information system has assisted the airline’s management or employees in making better decisions, improving the business processes, operating more efficiently, or attracting or retaining customers.