Management

Section 1: (Taylorism) – Chapter 2 ? Do an internet search on Taylor’s main elements of Scientific Management. o Write a summary of Taylor’s main elements of Scientific Management. Include the website addresses (example: www.abc.com) where you found the information. ? Do an internet search on Taylor’s four principles of management. o Write a summary of Taylor’s four principles of management. Include the website addresses (example: www.abc.com) where you found the information. ? Do an internet search on Taylor’s definition of “soldiering.” o Write a summary of Taylor’s definition of “soldiering.” Include the website addresses (example: www.abc.com) where you found the information. ? Then… Section 2: (H. Sarasohn) – Chapter 2 ? Do an internet search and find H. Sarasohn’s definition of yield versus production. o Write a summary on it including: o Website address(es) of where the information was found o Sarasohn’s definitions of yield and production o Why Sarasohn made this distinction ? Then… Section 3: – Chapter 2 ? Write a paragraph comparing Taylor’s versus Sarasohn’s view of the nature of employees. In other words, how did each view the members of the workforce? ? Then… Section 4: ? Write a couple of sentences stating what you learned from this exercise and the value (or lack of) of this assignment.

Executive summary paper related to the health population health management program? I have started on it, and just need help to build it Based on the knowledge you acquired about your local population healthcare in module 01 summative assessment, your health system Board of Directors is requesting that you prepare an executive summary. This executive summary should identify the data sets needed to support your health system PHM program and assess the role information and data sets play in empowering your health system population health management program. Conduct a review of your local health system or any regional health system. Familiarize yourself with the relevant population of healthcare needs. In your executive summary, provide a few reasons why successful health management programs need relevant, current, and accurate data sets. You should use five quality references to support your assessment and findings in this assessment. The rubric has the following on it: *Identifies the data sets needed to support the health system PHM program with specific examples and fully developed reasoning. *Provides a thorough, detailed assessment of the role information and data sets play in empowering the health system population health management program. *All elements of a properly structured executive summary are present. Professional in tone. APA style

Overview You are required to submit a research paper on one of the project management topics listed below. The intent of this paper is for you to delve deeper into a particular topic, analyze and synthesize the material in a concise manner, and demonstrate critical thinking. It is about you ADDING VALUE to course content, not repeating it. Think of it as a mini literature review with an organizational example included to consider the usefulness of scholarly work. This is primarily about reporting back on what the literature says–it is not an opinion piece. You are encouraged and expected to critique the literature (what do you think of it?), but you must FIRST talk about the theories and the constructs, then you can offer your opinion on it and how it applies to you. The following are suggested Project Management Topics area for the Individual Paper; DMAIC Project Management PRINCE2 Project Management Waterfall Project Management Critical Chain Project Management (CCPM) Capability Maturity Model Organizational Project Management Maturity Model (OPM3) Systems Development Life-Cycle (SDLC) New Product Development Instructions The paper is to follow APA rules and guidelines. You must have at least 4 academic sources, maximum two of which can be the course textbooks; the remaining must be peer-reviewed articles. The paper is to be 2500 (+/- 10%) words in length. The paper must have a title page and a separate page for references at the end. It is expected that the introduction comprises no more than 10% of the paper, the research body is to be roughly 70% of the paper, and the remaining 20% to be a conclusion with application/reflection. Structure the paper such as to have titles and subtitles that reflect the content of the paper. Evaluation Analysis Paper will be marked in its entirety out of 100. The following rubric indicates the criteria students are to adhere to, and their relative weights to the assignment overall. Activity/Competencies Demonstrated % of Final Grade 1. Critical Analysis and Research (55%) a. Depth of background summary (supported by research) /10 b. Appropriateness of research (academic) /20 c. Depth of SWOT analysis (all components covered in detail) /25 2. Communication (25%) a. Uses language clearly and effectively /10 b. Information organized intelligently and holistically (i.e., not simply answers to questions) /10 c. Proper introduction and conclusion to paper /5 3. Attention to Detail (20%) a. APA Referencing and formatting (title, headings, and references) /10 b. Spelling and grammar /10 Total /100

For this assignment, you are required to analyze the differing types of business events and explain the concepts of strategic planning, project management, and risk management in business event planning.  The overarching question to be addressed in this essay is “why is it important to take a strategic planning and project management approach, which includes risk management, to business events?” The questions below are provided to guide students in answering this overarching question. Your essay (2,000 words:10% -/+ is acceptable) should incorporate the following components:  1. Title page including essay topic, Unit number and Unit name, your name, and your ID number, lecturer name, submission date (not included in the word limit);  2. Table of content and total Word count at the bottom of this page (not included in the word limit) 3. What are the different types of business events and why are they held? (in this part use some academic/industry references);  4. What is strategic planning? (in this part use some academic/industry references);  5. What is project management? (in this part use some academic/industry references);  6. Why is the risk an important aspect of project management? (in this part use some academic/industry references);  7. How do these concepts relate to business events? (in this part use some academic/industry references);  8. Reference list- with a minimum of 5 academic references and 5 industry references. Industry references could be sources such as Youtube videos, interviews, reports, and event website. APA 7th referencing style is required. Your textbook should be one of the academic references (not included in the word limit); and  9. Appendix (examples of information that could be included in an appendix; include figures/tables/charts/graphs, statistics, questionnaires, transcripts of interviews, pictures, maps, drawings, letters, specifications, or datasheets. There is no limit to what can be placed in the appendix providing it is relevant and reference is made to it in the essay) ? Appendix can be included in the text or a separate page at the end (not included in the word limit)  It is expected that students will incorporate relevant sources obtained from academic (e.g. textbook and journal articles) and industry (e.g. industry reports) in their essay.  Other key points:  • Essay style (third person), 2000 words (+/- 10%), Times New Roman, 12 font, 1.5 spacing, and 2.5cm margins are recommended  • Use of tables, graphs and figures (as an appendix) is encouraged and expected  • Full in-text APA referencing including all pictures and diagrams  • A reference list must be attached to the back of your assignment on a separate page and must include all sources you used to complete the essay. It must be presented according to ECU Referencing Guidelines, accessible here: https://ecu.au.libguides.com/referencing  Do not cut and paste from any resource!  • Not included in the word count: Title page, Table of contents, tables, figures, reference list, and appendix  • Proofread your work before submitting as marks will be deducted for spelling and grammatical errors  • Please keep a back-up of all your work as there will be no extensions for ‘lost’ work.  • You need to include headings/subheadings for each section in your essay.

What does it mean to have honor courage and commitment?  And why it’s important to show up to duty section muster?

As one of the radiology managers, you are required to take the managerial “on-call” on the weekends. One weekend, you receive a call saying one of the radiology computer systems is not functioning. Since you are the “business owner” of the system (responsible for its use, PM, and repair), you use your remote access from home to view the equipment at the hospital. After fixing the reported problem, you decide to view other computers on your network to see if they are having the same issues but haven’t been reported yet. During your investigation you discover an on-site radiology staff member viewing medical records that radiology doesn’t usually need to access. Why is each of the three options are good or bad options? Answer all three questions following the writing guidelines.

You are a new manager that has just completed your department’s transition from a film system to a PACS. The majority of the staff has made the transition smoothly; however, there are several that just can’t get the new procedures and techniques correct. You also have several staff members that excel in the new environment. All of the department staff (technical and clerical) received need-to-know education from the vendor, and this education is documented. Three to four months after the transition, your PACS Administrator comes to you with a problem. One of your stellar employees, a clerk named Karen, has some unusual activity in the Audit Log and the RIS. Karen has worked in the department for ten years. She often catches other employee’s mistakes and brings them to your attention. She runs reports from the RIS that shows her completed work and her accomplishments. You have only known her for less than one year, but she presents herself as a competent employee and a leader within the clerical department. One of her main job duties is to ensure all exams are dictated in a timely fashion. If an exam is not done and wasn’t cancelled, she was to place the cancellation paperwork in the RIS to remove it from the list of pending exams. Because of the unusual activity in the Audit Log and the RIS, an audit was performed. It showed that Karen has cancelled several exams in the RIS for exams that have images in PACS. The reason she placed in the medical record for the cancellation was “No images” or “Exam not found.” The manager asked her about her cancelling exams and asked her to provide a list of exams that she cancelled from the current day. She provided two names, neither of which showed up on the audit. The manager then ran a more complete audit and discovered that Karen had cancelled those exams correctly. The manager expanded the search. Over the previous six months, Karen had cancelled several hundred exams. The other clerks, in comparison, have only cancelled 10-20 exams in the same time period. This didn’t raise a big concern, since part of her job was to cancel exams that were not done. However, over 30 exams had diagnostic quality images on PACS, which did raise a big concern. There are now over 30 exams that need an explanation. These exams were cancelled for the following reasons: “Not done” “Not found” “No images” The manager asked her about the cancelled exams and she stated that someone else must have logged on, using her password that she gave them, and cancelled the exams. The manager reminded her that sharing passwords is a violation of hospital policy. She then stated that someone must have stolen it, and was trying to blame her. The manager reset every radiology password on PACS and in the RIS to remove any excuse going forward. A memo published about protecting access to computer systems and accountability for actions. The manager then ran another audit of user activity from PACS and RIS. Exams were cancelled during Karen’s work hours at Karen’s work station. Other users had concurrent activity in other parts of the building showing that they couldn’t have cancelled the exams. The manager expanding the search by running a list of exams cancelled before the implementation of the PACS. He gave the list to a different clerk to pull all the charts/jackets on the list and placed them in his office. An inspection of the first 20 jackets revealed that exams were cancelled; however, films did actually exist. The manager then informed his superior of the investigation and preliminary concerns and continued the investigation. The majority of the exams were found exactly where they were supposed to be, in the film jacket. When asked about the exams Karen stated she was following prior management’s instructions to cancel exams if they weren’t done. She stated that the instructions included cancelling exams to avoid Medical/Medicare fraud for inappropriate billing practices. Her process was to look for exams or ask the technical staff if the exam was good enough to submit for a reading. She also blamed the radiologists, stating they told her to cancel exams that were not of diagnostic quality. None of these excuses held up to scrutiny. The audit log demonstrated that she had cancelled exams without viewing them in PACS. She cancelled exams after several other staff had viewed the exam—including the Emergency Department (ED) physicians to treat them. The log showed her cancelling CT exams stating “no films” and they could have been reprinted from the scanner. The log showed her looking at exams and still cancelling them. The manager recommended to his immediate supervisor that Karen be terminated for poor work performance and willful tampering and falsification of medical records. She had cancelled over $300,000 worth of exams and delayed treatment to numerous patients. At least one surgery had to be delayed because the exam had to be repeated. This one employee harmed the reputation of the whole department and caused strife for other employees. The manager’s immediate supervisor, unfortunately, did not support the termination of this employee. Instead, this employee was reassigned different duties within the department. Evaluate the two questions and answer them following the writing guidelines. Questions: How do you feel about the decision to reassign this employee instead of terminating her? What decision would you make and why?

ou are a manager of a small radiology department. One of your long-time technologists from the evening shift moves away from the area, leaving an opening for you to fill. You post an opening and interview three candidates for the job. All seem qualified for the position; however, one candidate has significantly more experience than the other two candidates and so you hire the candidate with the most experience. The evening shift is comprised of three technologists. One technologist is proficient in CT and Diagnostic radiology. The other two (the existing tech and the new hire) are single-modality technologists: Diagnostic/Fluoroscopy. The evening shift work flow is composed of primarily Emergency Department exams. There is a dedicated radiology room located in the Emergency Department and the main department is a short distance away. The evening supervisor (the CT/Diag tech) assigns the two diagnostic technologists a rotating schedule to run the ED room and the other to staff the main department. The department technologist is responsible for covering any late surgery procedures, portable exams, and to help the ED technologist when possible. Both diagnostic technologists are opinionated and have a quick temper. One night, tempers flared and the two technologists start yelling at each other over a seemingly petty issue. The supervisor is summoned and breaks up the two before actual blows are struck. The next day, the Supervisor reports seeing aggressive postures, yelling, and a near fist-fight in the ED Radiology room. The Evening Supervisor is new to management and needs some help with the situation. What actions would you take in this situation? Submit your resolution following the writing guidelines.

What are some potential problems with the top-down budgeting and bottom-up budgeting? Make a list for each and explain your reasoning and then explain your solution for alleviating these problems.

Select a major company of your choice.Write a 1,200- to 1,400-word paper that addresses the following:Define ORM and SERP.Using specific examples, describe how your chosen company is managing ORM well. Using Google Alerts, select 10 alerts you would set up for your company, and explain why you chose them. As a reputation manager, PR person, or CEO, would you want to review these frequently? Why or why not?Using the keywords chosen in your Google Alerts, research each of the keyword SERPs using Google and Bing.Analyze the SERPs and explain the results. Is content negative? Positive? Neutral? Why do you think this is? Is the content created by the company itself or by outside customers, vendors, or partners? What differences in results appear between Bing and Google?Recommend improvements that can be made to ORM for your chosen company.Format your paper consistent with APA guidelines. You can use screenshots, tables, graphics, and diagrams to answer the questions.Submit your assignment.