Management

Review the Strategic Management Project Background document. Review the following terms and concepts discussed this week to prepare for this assignment: vertical integration taper integration backward vertical integration forward vertical integration strategic alliances global strategy international strategy innovation Create a Word doc and title it Strategic Management Research Journal Part 4. Write a 525- to 700-word response to the following prompts in your journal entry: Identify Caterpillar Inc.’s short-term and long-term goals. Evaluate how mergers and acquisitions in the last 3-5 years have contributed to Caterpillar Inc.’s performance and affected its organizational goals.  Determine the most critical merger or acquisition that has contributed to Caterpillar’s performance and success in achieving organizational goals. Defend your choice. Evaluate the effectiveness of Caterpillar’s operational plan for global strategies (international, multi-domestic, global-standardization, or transnational). Include supporting research or data. Note: You will use information from this entry in your presentation due in Week 5. Submit your assignment. Resources Research Caterpillar’s Annual Report Research Yahoo Finance Center for Writing Excellence Reference and Citation Generator Grammar and Writing Guides

550-word paper discussing the leadership implications of embracing diversity and inclusion in the workplace. Include a minimum of 3 peer-reviewed resources. The Northouse text may be used.

What is the role of the HR management in this present time with emphasis on the changes realized in this current pandemic. How has the role of HR staff changed to accommodate employees who are currently working from home. Your response can include recruiting, interviewing, onboarding and ensuring all employees HR needs are met 1. Use APA 6th edition 2. Use research from at least 3 Journal Articles 3. Submit to me via email by midnight tonight with a plagiarism checker score (free plagiarism checker can be found online) no plagiarism

Current Issues Report Instructions You will individually research and select a current human resource issue for a multinational enterprise (MNE) from a publically available digital sources. You are free to utilize any digital source that is available to the general public; however, you must include the source URL in your assignment for instructor access. The issue can be virtually any current issue (within the past three calendar years) that pertains to human resources challenges or opportunities faced by the MNE (e.g., expatriates, repatriation, security, compensation, benefits, culture, pre-departure training, organizational development, etc…). You are encouraged to browse the chapter listing, listing of case studies, and acronym listing found in the textbook to formulate ideas for specific keyword searches. The business sections of news compilers such as Yahoo® News or Google® News are sound research avenues to apply the formulated keyword searches. Strive to find an issue that is robust and provides information on the MNE, description of the issue, and solutions to solve the reported issue. The deliverable for the assignment is an individually written report that completes the following: describes the MNE within the article, describes the issue(s), describes the impacted stakeholder(s), and describes the solution(s) brought forth (if any solution is presented). The report should conclude by reflecting on the gravity of the issue, context of the issue, and whether or not alternative solutions are available to address the issue. If the article does not present a solution to the issue, you may postulate solutions to the issue. The report must be in APA 6th format including: Title Page, Abstract, Table of Contents, and References. You must include in text citations. The length of the report must be 5 to 6 pages, excluding the title page, abstract, TOC, and references. Strict attention should be paid to APA format, spelling, and proper grammar.

Select three different organizations in Miami upon which to focus. These should be places that you can easily visit during the semester, as you will benefit from being able to observe the organization at different times and will develop a deeper knowledge of the operations and service elements. The purpose of these papers is to expose you to various hospitality organizations and to help you begin to understand the service strategy challenges, the service staff needs, and the hospitality service systems, which all work together to create the guest experience.  In addition to the visits to the selected locations, class discussions, and reading the text, the paper should include at least 5 additional references, at least two of which must be papers selected from those listed in the syllabus.  The text also includes dozens of articles and websites that you can locate, review and use. You may also use the 20 organization’s website, business press, or hospitality industry articles about the organizations or other quality materials that address the overall service strategy of the organization. Each of the three papers must be 6-8 pages in length and must follow APA Guidelines. Margins must be 1” and the text double spaced. References and citations must follow the guidelines. Paper #1 –  The Hospitality Service Strategy.  This paper will require at least two visits to the selected locations during the first two weeks of class. The first visit will be to capture an overall impression of the organization, the service experience, the service product, and the environment. The second visit will use the new concepts from the first 4 classes to further analyze the product, setting and delivery. You should observe at least 10 service encounters and visit all public areas of the location. You must identify the tangible and intangible offerings, discuss the service promise and the servicescape, and explain how you assessed the quality and value of the offerings.  You can also discuss your expectations and the expectations of other guests and how well the organization met your expectations. Who is the target guest? What are their expectations? How do you know? What is their service strategy?  The paper should cover all aspects of the guest experience equation:  Guest Experience = Service Product + Service Setting + Service Delivery System  Your paper should introduce the three chosen locations and give experiential details about how the location looks, feels, smells, sounds, and is experienced.   What clues do you see that give you the impression of quality and value?  What is the company’s competitive advantage?  Once you have described each experience, compare, and contrast them – which “feels” more luxurious? Why?  Which has the friendliest staff?  Which looks fun or entertaining?  What is their service strategy? How do you know? How are they delivering on the strategy?  Discuss any evidence of the planning process such as:   How does the physical location reflect the mission and vision of the organization?  What do you see that differentiates each organization?  How does the location express the brand image?  How much competition does each organization have nearby? How well are they competing?  What can you say about the overall environment in which these organizations are operating? 21  What demographic trends should they consider?  How updated is their technology?  Discuss any green or sustainable practices you observe.  Identify and discuss the service setting.  Are themes important?  What are the crucial aspects of the setting and environment?  How does the setting affect guests?  What evidence is there that helps guest feel safe and secure?  How do guests interact with staffers and with other guests?  Using Bittner’s model (p. 94), discuss how guests respond to the environmental influences. From your observations, research, and readings, can you make any statements about the organizational culture?  Is there evidence of the culture, beliefs, values, or norms that you can observe?  Do you know anything about the organization’s culture and how does it contribute to their service success? Does the culture seem to contribute to the company’s success? What are your conclusions about the importance of the right product, the right setting and the right systems in creating memorable hospitality experiences?

Using this week’s readings as a starting point, consider the challenges in recruiting and selecting the best candidates for Public Organization X . Then, choose an organization to examine and apply this week’s concepts. Since you are still in training, you may pick any public organization of your choice for this assignment, but choose wisely and make sure the information you are seeking is readily available. Give a brief background on your selected organization and its employees, and then produce an in-depth guideline on recruitment and selection best practices for yourself to use when you take over as Director of Personnel Administration of Organization X at the end of your training. You may assume the organization you choose to examine is in the same field as Organization X. This is a great practice, especially since sometimes you get the best ideas from outside research! Just remember, your document should contain best practices specifically related to recruiting and candidate selection. Tip: It is recommended that you prepare this information in the form of a chart for quick reference rather than in typical essay form. Be sure to include how different departments or positions may need different strategies for recruitment (e.g., pre-employment screenings) and selection (e.g., complying with the Civil Rights Act). You may present the best practices themselves in the form of an outline or list within the chart. Length: 4-5 pages, not including title and reference pages Note: The organization that I have chosen is Homeland Security

As previously indicated, the Final assessment consist of a case study -report- of 3-4 pagesincluding bibliography (instead of 6-8 initially indicated in my announcement dated Oct 10), of a firm of your choice (start up or well established) precisely describing the first steps of their growth. The example must not be older than 10 years. Deadline How to proceed : -Find a list of innovative start up on the Internet (try from 2011 to 2019, you will find plenty in various industries and in various countries e.g. type on Google : Innovative start-ups 2015) -Select one firm you want to explore -Google the firm’s name on the internet and collect all informtion needed (if you do not find enough information, select another firm until you find what you need) -Your document shall include the following parts : 1-Introduction (firm name, location -city/country-, year of inception, CEO/founder/main partners ; business model) (half page) 2-Description of product/services/marketing approach (half page) 3-How and why did they started, what was the idea ?, the opportunity ? what is their strategy (cost leadership ? differentiation ?) ; their mission and vision (half page) 4-How did they finance their start (quater/half page) 5-How did they grow (born global ; in domestic country first and then abroad ?-if they did not develop abroad yet, do they have plan to do so ? do they plan to go public -IPO- at a point of time? How many years each step took ?) (half page) 6-How did they develop : on their own ? through franchise ? partnership with large firm ? (half page) 7-Conclusion/recommendation : express what did you learned from your research for this task , what would you recommend to the entrepreneurs 1?4 to 1?2 page 8-Bibliography (use Harvard referencing system, you will find information on Harvard ref. system on the course page, under week 1 banner) If, despite your efforts, you cannot find the information related to one of the 6 points above (conclusion and bibliography are compulsory), just explain this in your documente.g. How did they finance their start : I found no information related to this point) DO NOT COPY-PASTE text from published material, instead, summarize the author(s) text with your own words or sentences (do not either only change few words from copied sentences -Turnitin will pick that up-) you may copy some figures, graphs, pictures, though ; in this case indicate your reference right underneath the figure or graphs –

To develop, actualize and communicate a deep understanding for the meaning of strategy, execute the requirements below in essay format using headings to segment topics and to create a flow of ideas for your reader. This Discussion Assignment essay is due no later than the last day in Unit 1. Execute the following checklist items in the development of your Discussion Assignment essay: Choose a publicly traded company by searching the Hoover’s Company Profile database in the library or the Yahoo Finance website. Conduct research on the company website and using library resources. Provide a brief synopsis about the company, the industry sector in which it operates, products, and target market. To complete this Discussion Assignment, you may also choose to analyze your current employer if you have access to the required information necessary to inform your writing. Another option you have is to choose a Baldridge award winning company from the NIST website using the “Award Application Summary” to complete this Discussion Assignment. Conduct additional research on the company website as necessary to meet the following requirements. Using Table 2.1 in the textbook, critique the adequacy and merit of the vision statement for your chosen company, listing effective elements and shortcomings. Visit and explore the investor relations website for your chosen company to find examples of strategic and financial objectives.          List four objectives for each company, and indicate which of these are strategic and which are financial. Evaluate the company vision and mission statements. Explain what management has discussed concerning staffing, resource allocation, policies and procedures, information and operating systems, continuous improvement, rewards and incentives, corporate culture, and internal leadership at the company. What are the core values of your chosen company? Are they realistic? Does the company live up to its core values?   What sets your chosen company apart from its competitors? Describe the type of competitive advantage your chosen company has established.               What is there about the strategy of your chosen company that can lead to sustainable competitive advantage?              Use a minimum of three peer-reviewed, academic research resources (including your textbook) to substantiate your critical thinking, and to provide viable reasoning for your perspectives. Write in third person and apply proper APA style referencing format. Use headings to segment the topics in your writing in order to create a flow of ideas for your reader.

Read the following case study and answer questions regarding the story: Dow Chemical’s mission is to passionately create innovation for our stakeholders at the intersection of chemistry, biology, and physics.  It intends to do so by maximizing long term value per share by being the most valuable and respected science company in the world.  Its strategy is to invest in a market driven portfolio of advantaged and technology enabled businesses that create value for its shareholders and customers.   As Dow Chemical expands its global presence, it needs employees who have the ability to network and develop relationships with local commercial and government leaders.  To develop global leaders, Dow had been sending high potential employees to a week of leadership development classes at its Midland, Michigan headquarters.  After completing the classes, employees spent the next week in one of Dow’s international locations such as Shanghai, China or Dubai.  Each of these locations had Dow regional headquaters with work environments similar to what employees had experienced at corporate headquarters.  Dow’s global manager for leadership development and its vice president for human resources both recognized that the program had a major weakness.  The program was missing a hands on experience that would teach participants how to understand culture context.  Exposing participants to problems within different cultural contexts helps get learners to self reflect and conser how they deal with uncertainty and change.  It also helps develop leaders who can understand what needs to be done in doing business in a new culture.  Dow wanted to change the program to create a learning experience that would develop leadership skills.   Dow Chemical started a leadership in action program to meet needs of local markets that were business growth areas for Dow.  These included Accra, where Dow helped determine where to grow plants that could provide medicine for malaria. Dow employees have worked on a number of other projects in Ethiopia, such as identifying sustainable practices for converting solid and liquid waste into fertilizer.   Dow has since also deployed the Leadership in Action program to Indonesia and Phillipines.   Questions to address in Essay ********* Why did Dow Chemical decide to develop the “Leadership in Action” program? What do you think is Dow Chemical’s business strategy, and how does their Leadership program contribute to that? The case study states that employee surveys after the program were positive (“participants feel they have a new view of the world…”).  What other outcome data, metrics or key performance indicators would you want to measure to determine if the program was successful? What are the advantages and disadvantages of the “Leadership in Action” program compared to more traditional leadership development programs?  If you worked for Dow Chemical, would you want to participate?  Why or why not?

Quality management focuses on managing the interactions of people, processes, technology, and systems to provide exceptional products and services to customers. Edward Deming was one of the important contributors to improve quality at many organizations.  Please answer the following questions: Select an organization that implemented a quality program by either using TQM, Six Sigma, or Kaizen. What were the challenges in implementing the program? (Lack of engagement, minimal management support, etc.). What were the results of implementing the program?  Make sure you are supporting your answers fully and that your source research is identified with citations and references.