Assignment: Importance of Teams

Assignment: Importance of Teams
Assignment: Importance of Teams
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Sample Proposal Template: HCS 325 Resources: The five-step planning process covered in the course and the Sample Business Proposal example
Consider the following scenario:
As the manager of a busy call center for a health care organization, you note that the volume of calls has doubled over the past year. Although you do not have the budget to hire additional staff, you do have an additional $20,000 to spend on your department to improve efficiency and customer satisfaction.
Using the
HCS 325 WEEK 3 Importance of Teams
Sample Proposal Template: HCS 325 Resources: The five-step planning process covered in the course and the Sample Business Proposal example
Consider the following scenario:
As the manager of a busy call center for a health care organization, you note that the volume of calls has doubled over the past year. Although you do not have the budget to hire additional staff, you do have an additional $20,000 to spend on your department to improve efficiency and customer satisfaction.
Using the Sample Proposal Template example, write a 700- to 1,050-word proposal.
Address the following in your proposal:
Explain why teams are essential in a health care organization.
Explain how other industries use teams.
How are they used in other industries, such as aviation, auto racing, or the military?
What best practices from other industries could be applied in the health care industry?
Explain strategies you will use to create an effective team that can help you improve efficiency and customer service in your department.
Explain organizational processes that will impact or influence the decision making process to improve efficiency and customer service.
Explain what resources or tools can be offered to your staff to help with efficiency and customer service using the additional funds available.
Cite 3 references to support your position. One reference may be the course textbook.
Format your proposal according to APA guidelines.
Click the Assignment Files tab to submit your assignment.
example, write a 700- to 1,050-word proposal.
Address the following in your proposal:
Explain why teams are essential in a health care organization.
Explain how other industries use teams.
How are they used in other industries, such as aviation, auto racing, or the military?
What best practices from other industries could be applied in the health care industry?
Explain strategies you will use to create an effective team that can help you improve efficiency and customer service in your department.
Explain organizational processes that will impact or influence the decision making process to improve efficiency and customer service.
Explain what resources or tools can be offered to your staff to help with efficiency and customer service using the additional funds available.
Cite 3 references to support your position. One reference may be the course textbook.
Format your proposal according to APA guidelines.
Click the Assignment Files tab to submit your assignment.
HCS 325 WEEK 3 Organizational Structure Outline Worksheet
Review the key points identified under Week Three of the Part B: Outline Brainstorm section of the Organizational Structure Outline worksheet.
As a team, brainstorm concepts you need to discuss under the identified key point(s) and review the feedback received by your instructor for the Week Two key points.
Write a 150- to 350-word summary based on your brainstorming for this week and on the feedback given for the previous week. What tasks does your team need to complete to properly support the subjects in the Week Five Organizational Structure Presentation assignment.
Note: Your Learning Team will use this information to complete the Organizational Structure Presentation due in Week Five.
Format your summary according to APA guidelines.
Click the Assignment Files tab to submit your summary and the Organizational Structure Outline worksheet.