Logistics Operations and Change Management
INTRODUCTION Todays business environment requires emotional intelligence (EI) for intrapersonal and interpersonal interactions. As a business professional, it is essential that you apply the principles of EI to positively impact the effectiveness of the organization. Before completing this task, you will need to take the Global Leadership Foundations Emotional Intelligence Test (GEIT) in the Web Links section. You will then use the results of this EI self-assessment as a baseline for improving intrapersonal and interpersonal interactions. REQUIREMENTS Your submission must be your original work. No more than a combined total of 30% of the submission and no more than a 10% match to any one individual source can be directly quoted or closely paraphrased from sources, even if cited correctly. The originality report that is provided when you submit your task can be used as a guide. You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course. Note: You must complete the GEIT before engaging in this task. A. Complete and submit your GEIT results by attaching a PDF or a screenshot of the test results page to your submission. B. Apply either the research of Peter Salovey and John D. Mayer or Daniel Goleman to explain two ways you can improve your intrapersonal areas of opportunity, self-awareness, and self-management from your GEIT results. C. Describe two EI communication techniques that can improve your interpersonal relationship areas of opportunity, social awareness, and relationship management from the GEIT results. D. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized. E. Demonstrate professional communication in the content and presentation of your submission.
